Vinted Shoppers Express Anger Over Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to examine their items and manually change the size when needed, resulting in member annoyance.
Measurement Approach Updates
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.
